Employee Customer Service

Are you looking for a position with intensive customer contact? As a Customer Service employee you represent our organization as the first point of contact for our customers. 

You process the transport orders and act proactively to ensure both the planning and the customer of an optimal execution of the operation. Are you communicative and accurate? Then we are looking for you!

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Employee Customer Service

Job description

  • Processing customer requests (by phone / by mail)
  • Entering orders
  • Aligning proactively between the planning and the customer about the progress of the orders
  • Preparing invoices
  • Contribute to the optimization of our performance, among other things by drawing up reports 

Your profile

  • Intermediate professional education level (MBO)
  • Affinity with sales/administration
  • Good knowledge of the English language
  • Knowledge of other languages is an advantage
  • Good working knowledge of Excel
  • Proactive attitude
  • Communicative skills
  • Accurate
  • Commercial and focused on delivering quality 

Our offer

  • A challenging position, in which you can develop yourself
  • Your ´own´ customer portfolio with the associated responsibilities
  • A thorough training period, in which you will learn both on the job and via (online) training
  • Working in an enthusiastic and professional team
  • Various international contacts which will give you plenty of opportunities to develop your language skills 

We transport containers to Italy by rail and local partners take them to their final destination

Ferry van Zutphen

Ferry van Zutphen

Teamleader Division Dry Bulk

Read the full story »

The company enabled me to grow to where I am right now

Sonja Ploeger-Lankhorst

Sonja Ploeger-Lankhorst

Customer Service employee (Liquid Food)

Read the full story »

Working at van den Bosch

Family-owned international business

Van den Bosch Transporten is a leading international logistic services provider. With over 500 passionate employees, 10 business locations and activities all around the world, we offer a challenging and inspiring work environment.

  • Leading in intermodal bulk logistics
  • Challenging international work environment
  • Room for personal development
  • Family-owned international business
  • Continuous improvement culture: To the Next Level
  • Eye for a healthy lifestyle

Read more »

Road, rail and sea

Leading in intermodal bulk logistics

Road, rail and sea transport are combined in the best possible way to transport various types of liquid and dry bulk products to the designated destination.

Are you the Employee Customer Service we are looking for?

Mail your motivation and CV to vacature@vandenbosch.com

Apply now »

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Hanneke Manders

Questions about this vacancy?

Contact our HR Officer

Hanneke Manders

HR Officer

Contact »